Q: How do I find the item I want to buy?
A: Find on home page the category of the item you want to buy (in the category list on the top of the page below the site title), move your mouse to the category name, you will see a list of sub-categories. Choose the one your item belongs to, and you will to transferred to the product page. You can choose the item you want to buy there. If you can’t find the item you need on the site, email (email@example.com) or contact customer service online.
Q: How do we send your purchased items?
A: After get your order, we will send you an email to confirm. When We received your payment, we will deal with your order with 24 hours. If anything goes well, we will ship it out with around 2 workdays by EMS/DHL.
Q: How long will be the parcel arrived our country?
A: After we ship it , You will get your tracking number . Ordinary the parcel will be delivery in 8 workdays during all the post process. Well, due to unforeseen circumstances, the time will be last a little longer. Please do not worry about it.
Q: How long can I get the customized Product?
A: Because the product is customized, we must ask the manufacture to product it. So usally it need about 3-5 workdays or more to get the item from the factory. We hope you can wait for it patiently. You can leave the custom name and number on the site or email (firstname.lastname@example.org).
Q: How many payment methods?
A: We can received the payment through Visa Card, Master Card, Western Union.
1>Transfer via western union. If pay by Western Union, you will get 10% off in total or get free item.
Please tell our customer service follow information below after your finish your payment!
I). MTCN (Money Transfer Control Number).
I). Senders name (First Name, Last Name).
Want know more about western union
please visit: http://www.westernunion.com
You can get discount or free item if pay with western union. email (email@example.com) to get western union information.
2>Pay by VISA or Master Card
You can pay directly by VISA or Master Card online!
Sometimes your payment by VISA Master Card may fail, that’s because you may have a block on your credit card for outside your country purchases. please call the bank and have them lift the block.
Then you can go to our website, in the bottom of the homepage, there is a VISA or Master Card quick payment way, enter your order number and total amount to finish the payment, any question contact us, thank you!
Q: How do I can return the items to your company?
A: If the product’s quality is no problem, we can’t to accept the return it. If there’s a few problems of goods (for example, the stain or the line did not cut off clearly), we hope you can wash it or clean it,then we will give our guest appropriate compensation. If the size is small for you , or when you received your jersey, you find you don’t like it and so on, these problem we don’t accept. So hope you can understand us.[/vc_column_text][/vc_column][/vc_row]